Can I customize/personalize the item?
Yes. We can customize/personalize any design we have in our shop. Some of our items are customized at no extra cost to the listing price, other items are customized at a fee as follows. We mainly have 4 types of items:
- Personalized Items - we customize/personalize these items at no extra cost and send you a high quality file to your email.
- Instant Download Items - these items are immediately available for download following purchase and customization/personalization is not included with the price. We can still customize/personalize these items upon request at a nominal fee and send the high quality file to your email.
- Editable Items - these items are immediately available for download following purchase. You will be able to edit them with your own text with any .doc editor such Microsoft Word. For changes in the main design you will need to contact us and we can customize/personalize the design for you at a nominal fee and send the high quality file to your email.
- Printed Items - these are items we create for you and ship to your door. Customization/personalization is always included with the purchase of printed items.
How long it will take to receive my file?
If you got a personalized file, it usually takes us 24-48h to prepare the file and send it to your email, if the party is very close, please let us know and we will give priority to your order.
If you bought an ‘instant download’ item you will be able to download the file immediately after purchase
Can you create a design/product for me that is not listed in your website?
Yes. We are able to create any design you like. If you would like printed items delivered at your door we can do this too.
Where will I receive my file?
You will receive the high quality digital image files at your email.
How do I edit an editable file?
Some of our files are editable (stated as editable file in the file name and description). You can edit the text, font, size color and style of the text with any .doc editor such as microsoft word. The design is not editable. You will need to contact us for changes in design.
How do I print my file?
Please refer to the printing ideas section with details about how to print your file and also details and ideas about how to create lovely party items.
I do not have a printer, can you print and ship the files?
Sure! We offer printing services for an additional cost. We ship worldwide.
I am using a specific design for my event, can you make matching items?
Yes. We can create any kind of matching item and design. You will need to let us know the design you will be using. It will be great if you can provide a picture of any decoration so we can match it perfectly.
My question is not in this list
Please contact us